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How can I pause my BalletActive subscription?
How can I pause my BalletActive subscription?

Monthly subscriptions can be paused for one, two or three months at a time.

Gabrielle Sing avatar
Written by Gabrielle Sing
Updated over a week ago

BalletActive monthly subscriptions can be paused for one, two, or three months at a time. During this time you will not be charged but you will also not have access to the content available.

The pause will take effect at the time of your next billing date. You will then be charged at the end of the pause period.

Only monthly subscriptions purchased via our website can be paused. It is not possible to pause an annual subscription.

To pause your monthly subscription:

  1. Click on your circular profile icon in the top right corner of the screen and select Manage subscription.

  2. Click Pause Subscription.

  3. Choose how long to pause your subscription.

You can unpause your subscription at any time in the middle of a pause period. If you unpause your account early, you will be charged on the date you make the adjustment, and a new billing cycle will start from that date.

Note that if you subscribed via a promo code, pausing will not cause you to lose any unused time in the promo.

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