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My card was declined while setting up a BalletActive free trial
My card was declined while setting up a BalletActive free trial

Speak to your card issuer for additional support

Gabrielle Sing avatar
Written by Gabrielle Sing
Updated over a week ago

When signing up for a free trial for BalletActive, a small pre-authorisation charge of $1.00 (around £0.73 in GBP) is placed on your card as a way to prevent fraudulent activity. The charge is credited back to your account with a few days.

Some card issuers may decline this hold even when you have sufficient funds in your bank account. If you find that you are unable to proceed with a free trial then speak to your card issuer for more support.

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