If you’re using a firewall service (e.g. a corporate or school network) and/or have restricted domains, you may need to whitelist a few ports and domains in order to watch your video.

Viewers should ensure the following ports are open on their network for playback:

TCP/UDP 80 (HTTP)

TCP/UDP 443 (HTTPS)

The following domains should be whitelisted:

cdn.livestream.com

api.new.livestream.com

playback.akamaized.net/*

livestream-f.akamaihd.net/*

secure-playlist.livestream.com/*

*.vhx.tv

*.vimeo.com

*.vimeocdn.com

*.akamaized.net

*.cloudfront.net

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